Question 1

Are you HETAS approved?

Accepted Answer

Yes. We are HETAS registered for chimney sweeping (H0011) and stove installation (H003 and H006), and fully insured.

Question 2

How much does it cost to fit a log burner?

Accepted Answer

Every job is quoted after a free survey. Our guide on the cost to fit a log burner explains what affects the price.

Question 3

Do I need a chimney for a log burner?

Accepted Answer

No. If you do not have a chimney we can fit a twin wall flue system or build a faux chimney breast.

Question 4

Which areas do you cover?

Accepted Answer

We cover Staffordshire and the surrounding area from our base near Rugeley, including Stafford, Lichfield, Cannock, Stoke-on-Trent, Tamworth and Burton upon Trent.

Question 5

Can I visit your showroom?

Accepted Answer

Yes. Our showroom near Rugeley is appointment only, with flexible viewing times. Book online or give us a call.

Question 6

How often should I have my chimney swept?

Accepted Answer

At least once a year, and up to twice a year if you burn wood regularly.

Question 7

How long does an installation take?

Accepted Answer

Most installs into an existing chimney take one to two days. Jobs with building work take three to four days.

Question 8

Will you tidy up after the job?

Accepted Answer

Always. We sheet everything, use dust extraction and clean up each day.

Question 9

Can I book a sweep online?

Accepted Answer

Yes. Use our Book a sweep page and we will confirm a date with you.

Question 10

What brands do you fit?

Accepted Answer

Mi Fires, Woodford Stoves, Dunsley Heat, Contura, Symphony, Ecoflame, Atlantic Stoves & Fires, The Penman Collection, Qudos, Hamer and Clock Woodburners, among others.

Question 11

Do you remove bird nests?

Accepted Answer

Yes, outside the nesting season, followed by a sweep and a bird guard if you would like one.

Frequently asked questions

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